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🔒 Your Data Protected with Responsibility

5jjj Privacy Policy – Data Protection

At 5jjj, we take the privacy of our users seriously. This Privacy Policy clearly explains what data we collect, how we use it, who we share it with, and what your rights are — all in compliance with the General Data Protection Law (LGPD), Law No. 13.709/2018.

Last updated: January 2026
Our Commitments

How 5jjj Protects Your Data – Summary of Our Commitments

Before reading the full document, see the key principles that guide how personal data is handled on the platform — written so you know exactly what to expect.

🔐

Bank-Level Encryption

All information transmitted between your device and the servers of 5jjj are protected by 256-bit SSL/TLS encryption — the same standard used by banks and financial institutions to secure online transactions.

256-bit SSL Bank-grade standard
🚫

Your Data Is Never Sold

The 5jjj never sells users' personal data to third parties. Data sharing occurs only with strictly necessary operational partners — such as payment processors and game providers — and always under a contractual confidentiality obligation.

No data selling Confidentiality agreements
⚖️

You Control Your Data

Under the LGPD, you have the right to access, correct, port, and request the deletion of your personal data stored by 5jjj at any time. Exercising these rights is free of charge and can be done through the platform's support channel.

Access Correction Deletion
📍

Data Stored Securely

User data at 5jjj are stored on servers protected by strict access controls, continuous monitoring, and redundant backups. Only authorized personnel have access to personally identifiable information.

Access control 24/7 Monitoring
🍪

Cookies with a Clear Purpose

The 5jjj uses cookies only for essential platform functionality, user preferences, and performance analytics. Third-party advertising cookies are not used without the user's explicit consent.

Essential cookies No abusive tracking
Your Rights Under the LGPD

What You Can Request from 5jjj Regarding Your Data

The General Data Protection Law grants concrete rights to any Brazilian citizen whose data is being processed by a company. Get to know yours.

Access

Request a copy of all personal data that 5jjj holds about you, including your betting and transaction history.

Correction

Correct any incomplete, outdated, or inaccurate data linked to your account at any time by contacting support.

Deletion

Request the deletion of data processed on the basis of consent, except where legal retention obligations prevent immediate removal.

Portability

Receive your data in a structured format to transfer it to another service, as regulated by the ANPD.

Objection

Object to data processing carried out on the basis of legitimate interest when you have justifiable grounds to do so.

Blocking

Request a temporary suspension of the processing of your data while a dispute about its purpose is under review.

Information

Find out which third parties 5jjj shares your data with and the specific purpose of each sharing.

Revocation

Withdraw at any time the consent you have given for processing based solely on your consent.

Read carefully

By using any feature of the platform 5jjj — including simply accessing the website — you confirm that you have read and understood this Privacy Policy. If you have any questions, please contact support before completing your registration.

01 Who We Are and Scope of This Policy

This Privacy Policy applies to all services offered by the platform 5jjj, available at 5jjj.best. The company operating the 5jjj is the controller of personal data collected during the use of the platform, as defined by the General Data Protection Law (LGPD — Lei nº 13.709/2018).

This policy covers all data collected through the website, the mobile app, interactions with customer support, and any other communication channel maintained by 5jjj. By creating an account, making a deposit, placing sports bets on the Brasileirão, Copa do Brasil, or any other available competitions, playing at the online casino, or simply browsing the platform, you are subject to the terms described herein.

The data protection officer (DPO) of 5jjj can be reached by email at contato@5jjj.best for matters specifically related to the processing of personal data and the exercise of rights provided under the LGPD.

02 Data We Collect

Data provided directly by you

During registration and platform use 5jjj, we collect the following data that you provide directly:

  • Identification data: full name, date of birth, CPF, email address, and mobile phone number;
  • Address data: ZIP code, street address, number, unit, neighborhood, city, and state;
  • Identity verification documents (KYC): copy of government-issued ID (RG or CNH) and proof of address;
  • Financial data: Pix key linked to CPF, credit or debit card details (tokenized and never stored in full), and data from other payment methods used — boleto bancário, PicPay, Mercado Pago, or TED bank transfer via Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and other banks;
  • Support communications: live chat conversation history, emails, and any information you voluntarily share when contacting support.

Automatically collected data

When you access and use the platform 5jjj, some data is automatically collected by technical systems:

  • Device data: device type (mobile, tablet, or computer), operating system, browser, and version;
  • Connection data: IP address, access date and time, session duration, and pages visited;
  • Platform behavior data: betting history, games accessed, deposits and withdrawals made, markets browsed, and favorite events;
  • Cookie and similar technology data: described in detail in section 6 of this policy.
Data Category Examples Legal Basis (LGPD)
Identification Full name, CPF, date of birth Contract performance
Contact Email, mobile phone number Contract performance
Financial Pix key, tokenized card data Contract performance
KYC Documents National ID/Driver's License, proof of address Legal obligation
Behavior Betting history, games accessed Legitimate interest
Technical IP, browser, operating system Legitimate interest
Communications Support chat history Legitimate interest

03 How We Use Your Data

The 5jjj uses collected personal data exclusively for the purposes described below. We do not process data for purposes incompatible with those that originally justified collection:

Account creation and management

Process your registration, verify your identity, maintain secure access, and manage your account settings on 5jjj.

Payment processing

Process deposits via Pix, boleto, card, and other methods, and execute withdrawals to the Pix key linked to your CPF.

Fraud prevention

Detect and prevent fraudulent activity, money laundering, and platform abuse, in compliance with applicable legal obligations.

Customer support

Answer questions, resolve issues with bets or payments, and provide technical support in Portuguese 24 hours a day.

Account communications

Send betting confirmations, deposit and withdrawal notifications, security alerts, and important platform updates.

Platform improvement

Analyze aggregated usage patterns to improve the experience, fix technical issues, and develop new features for bettors.

Marketing communications

The 5jjj may send communications about promotions, bonuses, and platform news based on your consent. You can opt out at any time via the unsubscribe link in each email or through your account settings.

04 Data Sharing

The 5jjj does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Data is only shared in the following situations, all of which have a legal basis under the LGPD:

Required operational partners

  • Payment processors: companies responsible for processing transactions via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago receive the minimum financial data necessary to execute each transaction;
  • Casino game providers: slots, live casino, and crash game providers receive anonymous session identifiers to ensure result integrity — never your name, tax ID, or banking details;
  • Identity verification services (KYC): specialized providers in document validation to verify user identities and prevent fraud;
  • Technology infrastructure providers: cloud hosting and cybersecurity services that keep the platform running with stability and protection.

All operational partners of 5jjj are subject to contracts imposing confidentiality obligations, restricted data use, and compliance with the LGPD. The 5jjj conducts periodic assessments of its vendors to ensure these standards are maintained.

Legal obligations

The 5jjj may disclose personal data when required by law, court order, competent regulatory authority, or to fulfill obligations related to the prevention of money laundering, terrorism financing, and other illegal practices under Brazilian law. In such cases, disclosure is limited strictly to what is necessary to meet the legal requirement.

International transfers

Some technology partners of 5jjj may be located outside Brazil. In such cases, international data transfers are carried out only to countries with an adequate level of protection recognized by the ANPD, or under contracts with standard contractual clauses that guarantee protection equivalent to the LGPD.

05 Data Security & Storage

The protection of user data at 5jjj is an operational priority. The technical and organizational measures in place include:

  • Encryption in transit: all communication between your device (mobile, computer, or tablet) and the servers of 5jjj is protected by 256-bit SSL/TLS;
  • Encryption at rest: stored sensitive data — including identification information and financial data — is kept encrypted on our servers;
  • Access control: only staff with a legitimate operational need have access to identifiable personal data, and all access is logged and audited;
  • Continuous monitoring: automated systems monitor unusual access attempts and intrusion attempts in real time, with immediate alerts sent to the security team;
  • Two-factor authentication (2FA): available to all users as an additional layer of account access protection;
  • Redundant backups: data is replicated across multiple servers to ensure availability and recovery in the event of a technical incident.

Despite the robust measures in place, no system is 100% immune to breaches. In the event of a security incident affecting users' personal data, the 5jjj will notify affected data subjects and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD.

06 Cookies and Tracking Technologies

The 5jjj uses cookies — small text files stored on your device — and similar technologies to ensure the platform functions properly and to enhance your experience. The types of cookies used are:

Essential cookies

Required for basic platform functionality: maintaining login sessions, storing language and region preferences, and protecting against CSRF attacks. These cookies cannot be disabled without affecting how the platform operates.

Performance and analytics cookies

They collect aggregated, anonymous information about how users interact with the platform — which sections are most visited, average session duration, and technical error rates. This information is used solely to improve performance and the user experience on 5jjj.

Preference cookies

They store your personalized platform settings — such as the favorite sport shown on your home screen, your preferred odds format, and notification preferences — so you don't have to reconfigure them every time you log in.

How to manage cookies

You can manage your cookie preferences through your browser's settings panel (Chrome, Firefox, Safari) or via the cookie manager available on the platform. Disabling essential cookies may affect the proper functioning of login and other critical features of 5jjj.

07 Your Rights Under the LGPD and How to Exercise Them

The General Data Protection Law grants you, as the data subject, a robust set of rights over the information that 5jjj maintains. See how to exercise each of them:

How to submit a request

To exercise any of your rights under the LGPD in relation to data processed by 5jjj, use one of the following channels:

  • Live chat: available 24 hours a day directly on the platform. Identify yourself as the data subject and specify which right you wish to exercise;
  • Email: contato@5jjj.best with the subject line "LGPD Request – [request type]". Include your full name, CPF, and a description of what you need.

The 5jjj will respond to data subject requests within 15 business days, in accordance with the deadlines established by the LGPD. Exercising your rights is free of charge. In cases of clearly unfounded or excessive requests, the platform may charge a reasonable fee or decline to fulfill the request, always with a justified explanation.

Complaints to the ANPD

If you believe your data protection rights have not been adequately addressed by 5jjj, you have the right to file a complaint with the National Data Protection Authority (ANPD), the federal body responsible for overseeing LGPD compliance in Brazil.

08 Data Retention & Deletion

The 5jjj retains users' personal data only for as long as necessary to fulfill the purposes for which it was collected or to meet legal obligations. Retention periods vary by data type:

  • Active account data: retained throughout the entire duration of the contractual relationship — that is, for as long as you have an active account on the platform;
  • Financial and transaction data: retained for a minimum of 5 years after each transaction, as required by Brazilian tax and financial regulations;
  • KYC documents: retained for up to 5 years after account closure, in compliance with anti-money laundering obligations;
  • Support communications: retained for up to 2 years for dispute resolution and quality control purposes;
  • Analytics cookie data: retained for up to 13 months, in line with privacy best practices.

Once retention periods expire, data is securely deleted or anonymized so that the data subject can no longer be identified. Early deletion requests are assessed on a case-by-case basis, taking into account any legal obligations that may prevent immediate deletion.

09 Minors

The platform 5jjj is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. Account registration requires users to confirm they are of legal age, and the identity verification process (KYC) validates the date of birth provided.

If we identify that a user is under 18 years of age, the account will be immediately closed, all deposits will be refunded, and any personal data collected will be deleted from our systems, except where legal retention obligations apply.

If you become aware that a minor has created an account on 5jjj, please contact support immediately via live chat or by emailing contato@5jjj.best so we can act quickly.

Responsibility of legal guardians

Parents and legal guardians must ensure that minors in their care do not have access to the platform 5jjj. We recommend using parental control tools available in operating systems and browsers to restrict access to betting sites.

10 Changes to This Policy and Contact

The 5jjj may update this Privacy Policy periodically to reflect changes in data processing practices, new legal requirements, or improvements to internal processes. When significant changes occur, you will be notified by your registered email and by a prominent notice on the platform.

Minor changes — such as editorial corrections with no impact on data processing practices — may be made without prior notice. The "last updated" date at the top of this page is always refreshed to reflect the current version.

We recommend reviewing this policy periodically to stay informed about how 5jjj protects your data. Continued use of the platform after changes are published constitutes acceptance of the updated version.

Contact 5jjj about privacy

For any questions, requests to exercise your rights, or complaints regarding the processing of your personal data by 5jjj:

  • Live chat: 24 hours a day, 7 days a week, directly on the platform;
  • Email: contato@5jjj.best — response within 2 business days for general inquiries and up to 15 business days for formal LGPD rights requests.
Current version

This Privacy Policy was last reviewed on January 2026. This version fully supersedes all previous versions published by 5jjj. To view the Full Terms and Conditions, visit the corresponding page.

Your Data Protected. Now Bet with Peace of Mind.

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